{"id":32742,"date":"2022-01-06T14:29:39","date_gmt":"2022-01-06T19:29:39","guid":{"rendered":"https:\/\/mercfx.com\/accessibilite\/"},"modified":"2025-10-15T11:11:43","modified_gmt":"2025-10-15T15:11:43","slug":"accessibilite","status":"publish","type":"page","link":"https:\/\/mercfx.com\/fr\/accessibilite\/","title":{"rendered":"Accessibilit\u00e9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=\u00a0\u00bb.vc_custom_1641517361100{margin-top: 0px !important;padding-top: 50px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1641316722580{padding-top: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbMercantile Exchange Corporation Norme d&rsquo;accessibilit\u00e9 pour le service \u00e0 la client\u00e8le\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2Citalic|font_style:700%20regular%3A700%3Anormal\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1640872424949{padding-bottom: 20px !important;}\u00a0\u00bb]Mercantile Exchange s&rsquo;engage \u00e0 fournir un excellent service \u00e0 tous ses clients dans le cadre de ses initiatives permanentes de responsabilit\u00e9 envers sa base diversifi\u00e9e d&#8217;employ\u00e9s et de clients, y compris les personnes handicap\u00e9es.[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1640872469628{padding-bottom: 20px !important;}\u00a0\u00bb]Nous fournirons nos services d&rsquo;une mani\u00e8re qui respecte la dignit\u00e9 et l&rsquo;ind\u00e9pendance des personnes handicap\u00e9es. Nous donnerons aux personnes handicap\u00e9es une chance \u00e9gale \u00e0 celle donn\u00e9e aux autres d&rsquo;obtenir, d&rsquo;utiliser et de b\u00e9n\u00e9ficier de nos services. Nos employ\u00e9s communiqueront avec une personne handicap\u00e9e d&rsquo;une mani\u00e8re qui tient compte de son handicap. Nous soutiendrons nos clients handicap\u00e9s au mieux de nos efforts et leur offrirons une gamme d&rsquo;options pour r\u00e9pondre \u00e0 leurs besoins.[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1640872488757{padding-bottom: 20px !important;}\u00a0\u00bb]Veuillez consulter nos politiques, pratiques et proc\u00e9dures sur nos normes de service \u00e0 la client\u00e8le :[\/vc_column_text]<div class=\"gem-list\" ><ul>\n<li><a href=\"https:\/\/mercfx.com\/fr\/accessibilite\/politique-daccessibilite-des-services-a-la-clientele\/\"><strong>Politique d&rsquo;accessibilit\u00e9 du service \u00e0 la client\u00e8le<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/mercfx.com\/fr\/accessibilite\/politique-dutilisation-des-dispositifs-dassistance\/\"><strong>Politique d&rsquo;utilisation des appareils et accessoires fonctionnels<\/strong><\/a><\/li>\n<li><strong><a href=\"https:\/\/mercfx.com\/fr\/accessibilite\/feedback-des-clients\/formulaire-de-commentaires-des-clients\/\">Commentaires des clients<\/a><\/strong><\/li>\n<\/ul>\n<\/div>[vc_column_text css=\u00a0\u00bb.vc_custom_1640872535711{padding-bottom: 20px !important;}\u00a0\u00bb]Les clients qui souhaitent faire part de leurs commentaires sur la mani\u00e8re dont le Mercantile Exchange fournit des services aux personnes handicap\u00e9es peuvent nous contacter \u00e0 l&rsquo;adresse suivante :[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1760541077592{padding-bottom: 20px !important;}\u00a0\u00bb]Coordinateur de l&rsquo;accessibilit\u00e9, RH<br \/>\nMercantile Exchange Corporation<\/p>\n<p>1 Yorkville Ave, unit\u00e9 208<br \/>\nToronto, Ontario M4W 0B1[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1760540988454{padding-bottom: 20px !important;}\u00a0\u00bb]<strong>Courriel:<\/strong><a href=\"mailto:juana.dowdall@mercfx.com\"><strong>HR@mercfx.com<\/strong><\/a><\/p>\n<p><strong>T\u00e9l\u00e9phone :<\/strong> 416-368-3680<\/p>\n<p><strong>T\u00e9l\u00e9copieur :<\/strong> 416-368-8511<\/p>\n<p><strong>Num\u00e9ro sans frais :<\/strong> 1-800-268-2682[\/vc_column_text][vc_column_text]Tous les commentaires seront adress\u00e9s au coordinateur de l&rsquo;accessibilit\u00e9 des RH. Les clients peuvent s&rsquo;attendre \u00e0 recevoir une r\u00e9ponse dans les cinq jours ouvrables. Les plaintes seront trait\u00e9es conform\u00e9ment aux proc\u00e9dures habituelles de traitement des plaintes de notre organisation.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=\u00a0\u00bb.vc_custom_1641517361100{margin-top: 0px !important;padding-top: 50px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1641316722580{padding-top: 0px !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbMercantile Exchange Corporation Norme d&rsquo;accessibilit\u00e9 pour&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32742","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/pages\/32742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/comments?post=32742"}],"version-history":[{"count":7,"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/pages\/32742\/revisions"}],"predecessor-version":[{"id":32857,"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/pages\/32742\/revisions\/32857"}],"wp:attachment":[{"href":"https:\/\/mercfx.com\/fr\/wp-json\/wp\/v2\/media?parent=32742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}